{"id":6921,"date":"2024-01-07T00:00:29","date_gmt":"2024-01-06T23:00:29","guid":{"rendered":"https:\/\/gunkastudios.com\/?post_type=proyectos&#038;p=6921"},"modified":"2025-01-10T14:05:16","modified_gmt":"2025-01-10T13:05:16","slug":"crm-enpresentzat-2","status":"publish","type":"proyectos","link":"https:\/\/gunkastudios.com\/eu\/proiektuak\/crm-enpresentzat-2\/","title":{"rendered":"CRM enpresentzat"},"content":{"rendered":"\n<section class=\"section-title  block\" >\n    <div class=\"container \">           \n        <div class=\"title center \">\n            <div class=\"content center\">\n                                    <h1>CRM enpresentzat<\/h1>\n                                                    <p>Sarrailetako abisuak kudeatzeko kontrol-panela<\/p>\n                \n                \n                                    <div class=\"arrows\"><\/div>\n                            <\/div>\n        <\/div>        \n    <\/div>    \n<\/section>\n\n\n\n\n<section class=\"section\">\n    <div class=\"container description block\">\n        <div class=\"col col-1 anim fade-right\">\n                            <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-6.png\"  class=\"cover\" >\n                    <\/div>\n        <div class=\"col col-2 texto anim fade-left\">\n                                                <h2>Barne-kudeaketarako <strong>irtenbideak<\/strong><\/h2>\n                                <p><em>Cerrajer\u00eda Vascan<\/em><strong> barne-kudeaketako sistema hobetu<\/strong> nahi zuten. Bezeroen informazio guztia gordetzeko eta eguneroko abisuak eta gorabeherak modu erraz eta azkarrean kudeatzeko espazio bat behar zuten.<\/p>\n<p>Gainera, espazio horrek <strong>erabilerraza<\/strong> izan behar zuen, bertako langile guztiak, batez ere teknologiarekin hain ohituta ez daudenak, erraz erabili ahal izateko.<\/p>\n<p>Antolamendu ona izateko, haiek jakin behar dute zehazki zer puntutan dagoen gorabehera bakoitza, nor den esleitutako langilea, eta ordenatuta eta behar bezala biltegiratuta eduki behar dute beren lan bakoitzaren informazioa.<\/p>\n<p>Ez zekiten nola eduki zitzaketen<strong> datu horiek guztiak ondo gordeta<\/strong> eta <strong>eguneratuta<\/strong>, horregatik eskatu ziguten laguntza.<\/p>\n<p>Enpresaren prozesu eta zeregin guztiak zein ziren <strong>aztertu<\/strong> genuen, eta&#8230;<\/p>\n                                    <\/div>\n        \n    <\/div>    \n<\/section>\n\n\n\n\n<section class=\"section-title bg-dark block\" >\n    <div class=\"container \">           \n        <div class=\"title left dark\">\n            <div class=\"content left\">\n                                    <h2><strong>CRM pertsonalizatuak<\/strong> garatzen ditugu<\/h2>\n                                                    <p>Teknologia enpresaren eguneroko beharretara egokittu genuen, <strong>kudeaketa hobetzeko eta bezeroen gogobetetasuna handitzeko.<\/strong><\/p>\n                \n                \n                                    <div class=\"arrows\"><\/div>\n                            <\/div>\n        <\/div>        \n    <\/div>    \n<\/section>\n\n\n\n\n<section class=\"section\">\n    <div class=\"container description swap block\">\n        <div class=\"col col-1 anim fade-right\">\n                            <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/cerrajeria-3.png\" >\n                    <\/div>\n        <div class=\"col col-2 imagen anim fade-left\">\n                            <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/cerrajeria-4.png\" >\n                    <\/div>\n        \n    <\/div>    \n<\/section>\n\n\n\n\n<section class=\"section-title bg-primary block\" >\n    <div class=\"container \">           \n        <div class=\"title left dark\">\n            <div class=\"content left\">\n                                    <h2>Kudeaketa-panel <strong>pertsonalizatua<\/strong><\/h2>\n                                                    <p>Symfonyrekin garatutako<strong> kontrol-panel<\/strong> bat sortu genuen, erabiltzeko erraza eta enpresaren gorabeherak kudeatzeko beharrezkoak diren funtzio guztiak biltzen dituena.<\/p>\n<p>Kudeaketa-panelean, langileek <strong>gorabehera berriak erregistra<\/strong> ditzakete, <strong>larrialdien arabera sailkatu, langile espezifikoak esleitu,<\/strong> eta <strong>prozesuko urrats bakoitza kudeatu,<\/strong> gorabehera konpondu arte. Gainera, berehala <strong>komunikatzeko aukera<\/strong> dute, txat integratu baten bidez.<\/p>\n<p>Gorabehera bakoitza premia-mailaren, kokapenaren eta beharrezko materialen erabilgarritasunaren arabera <strong>etiketatu<\/strong> daiteke.<\/p>\n<p><strong><a href=\"https:\/\/gunkastudios.com\/eu\/web-diseinua-eta-garapena\/\">Web-diseinua responsive<\/a> <\/strong>da, langileak edozein gailu mugikorretatik sar daitezen sisteman.<\/p>\n                \n                \n                                    <div class=\"arrows\"><\/div>\n                            <\/div>\n        <\/div>        \n    <\/div>    \n<\/section>\n\n\n\n\n<section class=\"section\">\n    <div class=\"container description block\">\n        <div class=\"col col-1 anim fade-right\">\n                            <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/cerrajeria-vasca-reporte-incidencia-ordenador-mano.png\"  class=\"cover\" >\n                    <\/div>\n        <div class=\"col col-2 texto anim fade-left\">\n                                                <h2>CRMaren <strong>funtsezko funtzioak<\/strong><\/h2>\n                                <p>Proiektu bakoitzaren funtzionaltasunetan ikusten da pertsonalizazioaren garrantzia. Negozio bakoitzak behar jakin batzuk ditu, eta, beraz, enpresentzako\u00a0<a href=\"https:\/\/www.salesforce.com\/mx\/crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a> bakoitzak bakarra izan behar du.<\/p>\n<ul>\n<li><strong>Gorabeheren kudeaketa: <\/strong>Bulegoan intzidentzia eta urgentzia erregistratzen dira, eta langile jakin bati esleitzen zaizkio. Langileak badaki zehazki non eta zein den intzidentzia.<\/li>\n<li><strong>Intzidentziaren jarraipena: <\/strong>Gorabehera esleituta duen langileak argazkiak eta\/edo dokumentuak erantsi ditzake, intzidentziaren egoera jakinarazteko.<\/li>\n<li><strong>Komunikazioa:<\/strong> Barneko txat bat dago, aplikaziotik irten gabe bulegoarekin azkarrago komunikatzeko.<\/li>\n<li><strong>Mantentze-lanen egutegia: <\/strong>Egutegi integratu bat du, langileei programatutako mantentze-lanen berri automatikoki ematen diena, adibidez, bizilagunen komunitateetan.<\/li>\n<li><strong>Komunitateentzako sarbide pertsonalizatua: <\/strong>Jabeen erkidego bakoitzak panel pertsonalizatu batean sartzeko aukera izango du, eta bertan, beren komunitatean egin diren lanak ikusi, abisu berriak jakinarazi eta gorabehera aktiboen jarraipena egin ahal izango dute.<\/li>\n<\/ul>\n                                    <\/div>\n        \n    <\/div>    \n<\/section>\n\n\n\n\n\n<section class=\"section-gallery\" >\n    <div class=\" block\">    \n            \n    <!-- Slider main container -->\n    \n        <div class=\"swiper swiper-image-gallery\">\n            <!-- Additional required wrapper -->\n            <div class=\"swiper-wrapper\">\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-estado-1.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-6.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-3.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-4.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-5.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-8.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-7.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-9.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria-2.png\"> \n                            <\/div>\n                        <\/div>\n                                        <!-- Slides -->\n                        <div class=\"swiper-slide card-gallery\">                             \n                                \n                            <div class=\"gallery-img\">\n                                <div class=\"bgHover\"><\/div>\n                                <img decoding=\"async\" src=\"https:\/\/gunkastudios.com\/wp-content\/uploads\/2024\/07\/crm-cerrajeria.png\"> \n                            <\/div>\n                        <\/div>\n                            <\/div>              \n\n            <div class=\"swiper-button-next\"><\/div>\n            <div class=\"swiper-button-prev\"><\/div>\n        <\/div>\n        \n    <\/section>\n\n\n<section class=\"section-title  block\" >\n    <div class=\"container \">           \n        <div class=\"title left \">\n            <div class=\"content left\">\n                                    <h2>Prozesu hobetua <strong>eta bezeroaren gogobetetasun handiagoa<\/strong><\/h2>\n                                                    <p>Cerrajer\u00eda Vascak enpresentzako CRM hau ezarri zuenetik, <strong>gorabeheren kudeaketaren prozesua nabarmen hobetu<\/strong> dela ikusi dute.<\/p>\n<p>Ez gara guk esaten dugunak haren datuek baizik. <strong>Zereginak arintzea lortu<\/strong> dute, kudeaketan denbora asko aurreztuz. Eta bezeroaren, bulegoaren eta langilearen arteko <strong>komunikazio-arazoak erabat desagertu<\/strong> dira.<\/p>\n                \n                \n                                    <div class=\"arrows\"><\/div>\n                            <\/div>\n        <\/div>        \n    <\/div>    \n<\/section>\n\n\n<section class=\"contact-section block\"> \n    <div class=\"bgline\"><\/div>\n\n    <div class=\"container block-contact\" >\n            <div class=\"contact-info\"> \n                <div class=\"title left dark\">\n                    <div class=\"content left\"> \n                        <h2 class=\"contact-title\">Kontaktua<\/h2>\n                    <\/div>\n                <\/div>\n                    \n                <!-- <div class=\"contact-time contact-line\">\n                    <i class=\"fa-regular fa-clock\"><\/i>\n                    <div class=\"contact-line-info\">\n                        <h3>Ordutegia<\/h3>\n                        <p>Astelehenetik ostiralera, 09:00etatik 14:00etara. Larunbat eta igandeetan itxita.<\/p>\n                    <\/div>\n                <\/div> -->\n                <div class=\"contact-phone contact-line\">\n                    <i class=\"fa-solid fa-phone\"><\/i>\n                    <div class=\"contact-line-info\">\n                        <h3><a href=\"tel:946971181\">946 971 181<\/a><\/h3>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"contact-email contact-line\">\n                    <i class=\"fa-regular fa-envelope\"><\/i>\n                    <div class=\"contact-line-info\">\n                        <h3><a href=\"mailto:kaixo@gunkastudios.com\">kaixo@gunkastudios.com<\/a><\/h3>\n                    <\/div>\n                <\/div>\n\n                <div class=\"contact-office contact-line\">\n                    <i class=\"fa-solid fa-location-dot\"><\/i>\n                    <div class=\"contact-line-info\">\n                        <h3>Helbidea<\/h3>\n                        <p><p>Crist\u00f3bal de Murrieta etorbidea, 18. Bulegoen solairuartea. 3. bulegoa.<br \/>\n48980 Santurtzi (Bizkaia)<\/p>\n<\/p>\n                        <a class=\"url-map\" href=\"https:\/\/maps.app.goo.gl\/t4YV1QD2xz1Yas8C6\" target=\"_blank\" rel=\"noopener\">Google Maps<\/a>\n                    <\/div>\n                <\/div>\n\n                                    <div class=\"contact-rrss\">\n                                                    <a href=\"https:\/\/www.linkedin.com\/company\/gunkastudios\" target=\"_blank\" rel=\"noopener\">\n                                <i class=\"fa-classic fa-brands fa-linkedin\" aria-hidden=\"true\"><\/i>                            <\/a>    \n                                                    <a href=\"https:\/\/www.instagram.com\/gunkastudios\/\" target=\"_blank\" rel=\"noopener\">\n                                <i class=\"fa-classic fa-brands fa-instagram\" aria-hidden=\"true\"><\/i>                            <\/a>    \n                                            <\/div>\n                            <\/div>\n        <div class=\"contact-form\">\n            <div class=\"form-card\">\n                <h3>Utzi zure harremanetarako datuak<\/h3>\n                <div class=\"form\">\n                                        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10035-o1\" lang=\"eu-ES\" dir=\"ltr\" data-wpcf7-id=\"10035\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/eu\/wp-json\/wp\/v2\/proyectos\/6921#wpcf7-f10035-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"10035\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"eu_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10035-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Zure izena*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Posta elektronikoa*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Enpresa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-business\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-business\" \/><\/span> <\/label>\n<\/p>\n<p><label> Telefonoa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Mezua*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"2\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" class=\"form-check\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">*Onartzen ditut <a target=\"_blank\" href=\"https:\/\/gunkastudios.com\/aviso-legal\/\">Lege Oharra<\/a> eta <a target=\"_blank\" href=\"https:\/\/gunkastudios.com\/politica-privacidad\/\">Pribatutasun Politika<\/a>, nire datu pertsonalak tratatzea eta komunikazioak posta elektronikoz jasotzea baimenduta.<\/span><\/label><\/span><\/span><\/span> <\/label>\n<\/p>\n<p><span id=\"wpcf7-69d76c190f1b4-wrapper\" class=\"wpcf7-form-control-wrap honeypot-240-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69d76c190f1b4-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-69d76c190f1b4-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-240\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Bidali\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"bg-gunka\">\n                <div class=\"bg-top\"><\/div>\n                <div class=\"bg-down\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/section>\n\n\n\n\n\n<p><\/p>\n","protected":false},"featured_media":3259,"template":"","caracteristicas":[36,37,38,39,40],"soluciones":[41],"class_list":{"0":"post-6921","1":"proyectos","2":"type-proyectos","3":"status-publish","4":"has-post-thumbnail","6":"caracteristicas-analiticas-de-uso-eu","7":"caracteristicas-aplicacion-multi-idioma-eu","8":"caracteristicas-de-distribucion-interna-eu","9":"caracteristicas-diseno-personalizado-eu","10":"caracteristicas-inicio-de-sesion-con-ldap-directo-activo-eu","11":"soluciones-garapena","12":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/proyectos\/6921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/proyectos"}],"about":[{"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/types\/proyectos"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/media\/3259"}],"wp:attachment":[{"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/media?parent=6921"}],"wp:term":[{"taxonomy":"caracteristicas","embeddable":true,"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/caracteristicas?post=6921"},{"taxonomy":"soluciones","embeddable":true,"href":"https:\/\/gunkastudios.com\/eu\/wp-json\/wp\/v2\/soluciones?post=6921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}